Last Updated: November 14, 2024
This is the agreement between you and GetMyWebsite.io, operated by 9512624 Canada Ltd., a Canadian corporation.
When you sign up for our service, you're agreeing to these terms. We've written them in plain English because legal documents shouldn't require a law degree to understand.
Corporation Details:
We build professional websites for contractors. Specifically for HVAC, plumbing, electrical, and home service businesses.
You provide your business details through our simple 4-screen onboarding. We build your website and get it online.
No coding required. No tech headaches. Just a website that works.
Professional Design:
Essential Pages:
Technical Features:
Domain:
This is a professional business website, not a custom web application. We don't include:
If you need those features, you need a custom website, not our $249 package.
Free Domain: yourname.bestpro.work (included)
Bring Your Own Domain: +$20 one-time setup fee
Buy a New Domain: +$20 one-time fee
Failed Payments: If your payment fails, we can't start building your website. If you're on a subscription and payment fails, your website will be taken offline after 7 days.
yourname.bestpro.work
You already own a domain:
What we need from you:
We register a domain for you:
Domain renewals: We'll email you 30 days before your domain expires. You can either pay us to renew it or transfer it to another registrar.
Important: If you don't renew your domain, your website goes offline. We're not responsible for expired domains.
After you complete payment and onboarding:
Our fault: If we miss the 48-hour deadline without a valid reason, we'll deliver as fast as possible and keep you updated.
Your fault: If you provide incomplete information or don't respond to our requests, delivery is delayed until we get what we need.
Nobody's fault: Domain transfers and DNS changes can take 24-48 hours. That's internet infrastructure, not us being slow.
Inaccurate info = inaccurate website. We build based on what you tell us.
You confirm that:
If someone sues us because you uploaded stolen content, you're responsible for that.
We build websites. We don't verify business licenses or permits. That's on you.
Full refund. If you change your mind before we start work, we'll refund your entire payment.
No refund. Once we begin work on your website, the $249 is non-refundable. You're paying for our time and expertise.
Cancel anytime. If you're on a hosting plan or subscription tier, you can cancel anytime. Your website stays live until the end of your current billing period.
Non-refundable. Domain registration fees and setup fees are never refundable. Domains are registered with third parties (Namecheap) and can't be undone.
We'll fix it. Within the first 30 days, if you're not happy with how something looks or works, tell us. We'll make reasonable adjustments. Reasonable means fixing layout issues, updating content, or adjusting colors - not rebuilding the entire site.
Your specific website. You have the right to use it as long as you keep paying for hosting. We retain ownership of the underlying code and can reuse design elements for other customers.
If you cancel: You can request a copy of your content (text and images). We're not required to give you the source code.
Portfolios and marketing: We may showcase your website in our portfolio and marketing materials. If you prefer we don't, just tell us.
Your website is hosted on Vercel, a professional hosting platform. Hosting is included in your service.
We aim for 99.9% uptime. Realistically:
We're not liable for hosting downtime. We use industry-standard hosting. If Vercel goes down, everyone's sites go down. We can't control that.
We guarantee fast loading times (under 2 seconds on mobile) at launch. Over time, performance depends on:
First 30 days: Minor content updates are included (fixing typos, updating phone numbers, changing hours).
After 30 days:
Want to change the layout or design? That's a rebuild, not an update. We can quote you for significant design changes.
We handle security and infrastructure updates automatically. Your website stays secure and up-to-date with the latest web standards.
Free tier (bestpro.work subdomain):
Paid tier (your own domain):
Want better support? Upgrade to our $99/mo tier for unlimited updates and same-day support.
We build and support websites. That's it.
The amount you paid us. If you paid $249, that's the maximum we're liable for. If you paid $269 (with domain), that's the max.
Why this limit? We're a small business offering affordable websites. Unlimited liability would make this service impossible to offer at $249.
If someone sues us because of content you provided, your business practices, or your violation of these terms, you agree to cover our legal costs and damages.
If you violate acceptable use: We can take your website offline immediately without refund. We'll notify you first unless it's an emergency.
Contact support@getmywebsite.io with your concern. We'll respond within 48 hours and resolve most issues here.
If we can't resolve it directly, we agree to try mediation before any lawsuits. Mediation in Ontario, Canada.
If mediation fails, binding arbitration in Ontario, Canada. Much faster and cheaper than courts.
Ontario, Canada. If you're in the US or elsewhere, Canadian law still applies. By using our service, you agree to this.
Disputes are handled individually, not as class actions.
We'll email you 30 days before major changes take effect. If you don't like the changes, you can cancel without penalty.
We build websites, not legal advice. If you need legal, financial, or business advice, hire the appropriate professional.
Industry regulations: If you're in a regulated industry (medical, legal, financial), you're responsible for ensuring your website complies. We'll do our best, but compliance is ultimately your responsibility.
No guarantees on results: We guarantee your website will work and look professional. We don't guarantee:
Your success depends on your business, not just your website.
If something beyond our control prevents us from delivering (natural disasters, internet infrastructure failures, platform shutdowns, pandemics), we're not liable for delays.
We'll communicate immediately and work to find solutions, but some things are genuinely outside our control.
These terms, plus your order details, constitute the entire agreement between us. Verbal promises don't count. If it's not written here or in your order confirmation, it's not part of the deal.
Changes to agreements must be documented in writing (email counts).
Questions about these terms?
Email: support@getmywebsite.io
Corporate inquiries:
9512624 Canada Ltd. 2150 Route 600 West St. Albert ON K0A 3C0 Canada
We'll respond within 48 hours. Usually faster.